Stress rises around the holidays, which means people get tense. And for a lot of people, Thanksgiving might be the first time they’ve seen their families since easter, or maybe even since the year before. So there’s a lot of calibration that goes on.
Topics like politics and religion and money are all taboo subjects. But discussions about progress shouldn’t be off-limits.
But how do we argue while coming together instead of falling apart?
Our guest is Buster Benson. As the mastermind behind top-performing teams at Amazon, Twitter, and Slack, Buster basically mastered hard conversations in stressful environments. His article cognitive bias went so viral he got a book deal.
We’ll discuss the psychology of those awkward, unproductive conversations and how to avoid it.
We will learn:
- How cognitive bias affects everyone
- How to stay confident when you’re put on the spot
- How to diffuse tense moments with a few strategic questions
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